Google Workspace
Connect your Google account so agents can use your Gmail, Calendar, Drive, Docs, Sheets and Slides.
Where
Integrations → Google Workspace
You'll need
A Google work account
Result
Agents use your Google tools
What agents can do
- Read and search your email, write drafts, send and reply
- Read your calendar, find free times and add, change and delete events
- Find, read and create Docs, Sheets and Slides
- Edit Docs and Sheets, and add slides
- Find, upload, move and share Drive files
Agents only make changes when their permissions allow it. See Control what agents can do.
Connect
1 Open Integrations → Google Workspace
2 Select Connect
Sign in with your work account and leave every permission checked.
Good to know
- Only you can use it. Each teammate connects their own account.
- Chats that use it stay private to you.
- To send agents' first emails from your Gmail, see Email.
If something goes wrong
Google Workspace was not confirmed
Pick your work account, leave every permission checked, then try again.
For other problems, see If something goes wrong.
Disconnect
In Integrations → Google Workspace, select Disconnect.
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