Slack

Add GTM to Slack so your team can ask GTM in any thread, and agents can post their updates there.

Use GTM in Slack

Do this	What happens
Mention @GTM in a channel, thread or DM	GTM answers in the thread
/gtm and a question	GTM answers in a private message
/gtm agents	See your agents and what each is doing
/gtm inbox	See the replies and drafts waiting for you
/gtm help	See every command

Only you see the answers to /gtm. If /gtm doesn't work yet, an admin opens Integrations → Slack, selects Turn on next to New: /gtm and emoji reactions and approves GTM in Slack again.

Get agent updates in Slack

• In an agent's settings, turn on Message me in Slack when it needs me.
• An agent can post its results to a channel or send them to you in a direct message.
• Admins choose what agents may read and post under Agent permissions in Integrations → Slack.

Connect

1 Open Integrations → Slack and select Add to Slack

Admins only. Use the same email in Slack that you use in GTM, then approve GTM in Slack.

2 Open the welcome message

GTM sends you three things to try.

3 Mention @GTM anywhere

In a DM or any public channel GTM is in. To bring GTM into a channel, select Add GTM to a channel in Integrations → Slack.

Good to know

• Each GTM workspace connects to one Slack workspace.
• Teammates without a GTM account can select Ask for access in GTM's Slack app, and an admin gets the request.
• GTM never uses your personal accounts, like your Gmail, in shared channels.

Disconnect

In Integrations → Slack, select Disconnect, then Disconnect Slack. GTM loses access to Slack. Chats and their history stay in GTM.