Connect your Facebook Page so comments and messages become signals your agents can act on.
Where
Integrations → Facebook
You'll need
Admin access in GTM and your Page
Result
Comments and messages become signals
What becomes a signal
| Included | Not included |
|---|---|
| Comments on your Page's posts | Personal profiles and Groups |
| New Page messages | Post likes and followers |
Earlier comments and messages aren't imported, and new ones can take a little while to appear.
Connect
1 Open Integrations → Facebook
Admins only.
2 Select Connect
Sign in with an account that has Admin or Editor access to your Page, then select that Page.
Good to know
- Facebook also asks for Page management and publishing access. GTM uses the connection for signals and account management.
Disconnect
In Integrations → Facebook, select Disconnect.
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